faults of which the purchaser was already aware at the time of purchaseĪll warranty claims become void if the product is tampered with by unauthorised persons or repair shops.any modification of Sennheiser products effected by you or a third party, unless Sennheiser has given its prior written consent to the nature and extent of the modification.operating errors, mechanical damage, incorrect operating voltage) Proper use for the purposes of this warranty is defined as use of the product under the conditions stated in the instructions for use. faults resulting from improper use (e.g.rechargeable and disposable batteries (these products have a shorter service life, the length of which also depends on the frequency of use).any accessories supplied with the product.minor faults or deviations in the quality of a product which do not affect the product’s value or fitness for its intended purpose.The following cases are not covered by the above warranty: All products and parts replaced become the property of Sennheiser electronic GmbH & Co. KG or their service partners may replace defective products or parts with new or refurbished products or parts.

KG) replace the product or its defective parts. KG or their service partners will, without charge for labour or parts, repair or (at the descretion of Sennheiser electronic GmbH & Co. If, within the warranty period, the product is determined to be defective (at the date of original purchase) due to improper materials or workmanship, Sennheiser electronic GmbH & Co.

Proof of purchase must state the date of purchase and name of the product. Unless you submit proof of purchase, which will be verified by your local Sennheiser service partner, you will be obliged to pay for any repairs that are carried out.

Please retain your sales receipt (or your warranty certificate) as proof of purchase. The warranty period begins on the date of purchase of brand new, unused products by the first end user.

For some products a different warranty period applies. The limited warranty applies only to products that belong to the time of purchase to the current Sennheiser sales program. The original Sennheiser product you have purchased is covered by a warranty of 24 months.

Sennheiser Serial Number Location